Service and Convenience

Our position as the flood insurance industry leader for the past 30 years, has been built on the idea of putting our customers first, knowing that if our dedication to them is sincere and consistent, then success and growth as an agency will always be ours.

We believe response is everything and when you call FloodSmart a real person will answer the phone. Our answering service is a tool of last resort and will only kick in if everyone is on the other lines or it is after hours.

All customer service people have the accumulated practical skills or the expertise needed to help answer your questions.

We are amazingly convenient, you are always just one click or one call away to speaking directly with a Flood Insurance Expert Agent.

At FloodSmart your flood insurance policy is under constant review for the “almost daily” changes in mapping and regulations imposed by the federal government.

FloodSmart’s commitment to service is truly the benchmark in the flood insurance industry.